Frequently Asked Questions about our Services
At InstaWerk, the customer comes first: That’s why we design our processes with a clear customer focus. Ordering turned and milled parts from InstaWerk is simple, cost-effective and possible with short delivery times. Thanks to our digital processes and a high degree of automation, we streamline ordering processes and can pass on the cost advantage directly to our customers. An important building block for this is our online calculation, which you can use to calculate and order your turned parts and milled parts 24 hours a day.
But the quality of the components must also be right. Therefore, we do not operate an open platform, but a closed manufacturing network, in which we cooperate openly and transparently with our manufacturing partners. Due to our unique order bundling, we can allocate higher order volumes to individual CNC manufacturers and realize excellent conditions due to the higher utilization. In this way, we are able to reconcile low costs for our customers with the highest quality components. After all, we are an important key account for our manufacturers. Even demands for confidentiality of your data can be reliably guaranteed compared to open platforms.
But InstaWerk also provides a digital sales channel for manufacturers, making us a key enabler of digitalization in the manufacturing industry. Compared to other solutions, our intelligent order matching enables manufacturers to receive more orders that are precisely aligned with their manufacturing capacities. In sum, this means for you: best quality at competitive costs.
The cost advantage of InstaWerk is demonstrated by both direct and indirect cost advantages. With the extensive elimination of administrative procedures through process automation, through our international sourcing and the instant quoting of CNC parts in the online store, we save costs massively. We can pass this cost advantage on to our customers. The bundling of individual orders into relevant order sizes for CNC manufacturers also enables us to reduce purchasing costs. You can quickly convince yourself of these direct cost advantages in our online store if you have your milled parts manufactured by us.
But indirect costs also offer companies clear advantages. Fast, digital processes reduce ancillary procurement costs, as competitive prices are also possible in online costing. Customized procurement solutions and connections to ERP systems make largely automated procurement solutions feasible.
A benefit that is difficult to measure, but crucial for many companies, is also the increase in throughput speed within the company. By procuring CNC parts quickly, our customers are on the market faster and can generate relevant sales sooner. In addition, employees are freed from time-consuming administrative tasks. In this way, InstaWerk also contributes to agile development processes and rapid market trials.
We offer both prototypes and series parts. Online calculation is particularly suitable for prototypes and smaller quantities. Here you can use your CAD model to calculate various configurations of your turned and milled parts and order them directly online.
For series parts with larger quantities or milled parts with special alloys, on the other hand, the inquiry via e-mail or contact form is the best option. We will review your data and will be happy to provide you with an offer. Our engineering team also takes care of all in-depth questions for series inquiries.
In our online calculator we offer a large number of different materials. These range from aluminum alloys to titanium and machinable plastics. You can get an impression of our online selection on our materials page. The materials that can be selected in the online calculation are well suited for machining and are usually available quickly and at low cost. This is also your advantage.
If you need other materials for your CNC parts, please send us an individual request. We usually process production requests in 24h, in complex exceptional cases we need a little longer.
For complex CNC components (high quantities, high tolerance requirements, special alloys or similar) you can send us an individual inquiry by e-mail.
For express requests we are your right contact. We have already realized projects with a turnaround time of just under two hours from call to delivery. Under Express delivery of CNC parts you can find out about the process and send us the necessary data.
Your data is in safe hands with us. Multiple security mechanisms ensure a high level of security and confidentiality. Our German server locations with firewalls, SIEM and IDS/IPS technology and ISO 27001 certification provide the hardware basis for the highest data security standards. Since we develop our software completely in-house, we can consistently exclude data outflows compared to SaaS solutions. What ends up on our servers stays on our servers.
For the production of your CNC components, the CAD models and your drawings are shared with the manufacturer in our network. However, we maintain strict non-disclosure agreements with all manufacturing partners, so they are contractually bound to confidentiality. Since we don’t put your manufacturing jobs out to bid, compared to other vendors, but instead award them directly, your data is never exposed to a large network.
Our platform strategy is based on a curated network. Instead of letting the network grow indefinitely on the manufacturing side by opening it up, we rely on a few hand-picked partners that we utilize to the maximum. This makes InstaWerk a key account for many pavers. Compared to open platforms, it would be correspondingly painful for InstaWerk to lose production orders due to a data leak at the manufacturer. This strategic construct protects our customers because our manufacturers work with us on a trust-based, long-term and fair basis instead of just filling capacities in the short term.
Basically, you make this decision yourself through your component and the requirements you choose. Geometric component complexity, delivery time and quality requirements for surface or dimensional accuracy lead to an automated assignment of the production order to a production lot at a CNC manufacturer. The algorithm thus searches for the best possible job shop for your requirements in our network.
Sounds complicated at first, but you won’t even notice it in the ordering process. Simply upload your CNC parts, configure your turned and milled parts and after ordering our software will take care of the rest. In case of queries or coordination efforts, our customer advisors are at your side.
Yes 🙂
We perform all CNC machining processes (turning, milling, eroding, …) and the associated finishing treatments.
This is our little secret 🙂
Especially the online calculation of CNC milled parts is complicated. Automated complexity evaluation, machine allocation, machine cost as well as planning cost calculation are some of the important sub-processes running in the background. But material and semi-finished product costs, fixtures and other manufacturing issues also go into the costing of turned and milled parts.
An important lever, for example, is the extensive process automation, so that we can offer excellent quality, short delivery times and competitive costs as a highly specialized manufacturing platform.
We will always help you. If you have any queries , our customer service representatives will be happy to assist you. You can reach us by phone at 0711 / 26 37 56 02 or by e-mail at support@instawerk.de.
You can get to your written quotation in two ways: Either you upload the CAD data of your parts into our online calculation tool and have a commercial quotation generated in the order process or you send us your parts with your drawings to support@instawerk.de and we will prepare a competitive quotation for you in a short time.
Needless to say. With us, you get CNC production and any downstream steps from a single source. Heat treatments such as hardening, surface treatments such as burnishing or anodizing, but also coatings (chrome plating, galvanizing, etc.) or markings are available to you both in our online tool and via e-mail inquiry.
Instead of buying their own machines, maintaining them and hiring staff for manufacturing, so-called on-demand services offer the advantage of a more flexible, cost-effective and fail-safe solution. In addition, many companies recognize the value in simple, digitized processes and the ability to focus on your core business rather than chasing day-to-day manufacturing issues. We have written a separate article on this, which we would like to recommend to interested readers.
For start-ups, research institutes and other innovation drivers, the value of InstaWerk lies primarily in being able to order fast, cost-effective and top-quality turned and milled parts conveniently and without complications. This allows even small teams to successfully develop innovations and bring them to market.
But larger companies also see the advantage of InstaWerk: In addition to unbeatable conditions, we can score points with digital processes, fast and uncomplicated procurement solutions and outstanding quality. Thus, InstaWerk is becoming a preferred solution in strategic procurement for more and more larger companies.